With a wind chill values as low as -10 degrees, inches of snow and moisture became not just a problem on the roads, but a problem for utility crews in the area overnight Tuesday into Wednesday.
While most of BGE's consumers avoided the worst, more than 1,300 Carroll County customers were without power as of 8 a.m. Wednesday morning. According to BGE's outage map, as of 8 a.m. about 1,700 customers in its coverage area were without power, including 250 in Baltimore City.
Early in January, BGE issued a release to consumers, urging they prepare for extremely cold situations.
In that release, BGE officials urged customers to prepare for cold weather and report service issues.
"Difficult winter road conditions can delay crew travel and service restoration times and extreme temperatures can cause energy use to increase, making it extremely important for customers to be prepared in advance," said BGE chief customer officer and vice president Carol Dodson.
Emergency preparations should include: Provided by BGE
* Staying informed – Be aware of changing weather conditions and plan ahead. Have a battery-powered radio with a weather band so you can hear emergency information when the power is out.
* Making a plan – Discuss and document an emergency plan with those in your care. Develop an emergency plan that includes alternative arrangements should the need arise to leave your home. Make provisions for special needs of any family member such as the elderly, disabled, medically affected or infants (Customers with Special Needs). If you are dependent on electric-powered medical equipment, you are encouraged to seek alternate arrangements in the event that your electric service is interrupted.
* Making a list of emergency phone numbers (including 877.778.2222 to report an outage or a downed wire to BGE) and keep a personal telephone book and one corded phone or a cell phone on hand. Customers are also able to report power outages from mobile phones and devices through the mobile website at bge.com.
* Maintaining an emergency supply kit – Keep enough emergency supplies on hand for you and those in your care. Remember supplies for children, those with special needs and pets. Keep the following items readily available:
* Flashlights – not candles
* Fresh batteries
* Battery-operated clock radio
* Corded telephone
* Fully charged cell phone
* Non-perishable foods
* Water – one gallon of water per person per day for at least three days for drinking and sanitation