Officials in charge of the Maryland Health Connection say that while the site continues to show gains in traffic, they are not satisfied with the current scale of fixing website bugs that have plagued the rollout of the Affordable Care Act .
About 4,527 have voluntarily signed up for services since Oct. 1. There were more than 700,000 Marylanders living without health insurance prior to the launch.
“Maryland Health Connection's purpose is to help Marylanders obtain quality, affordable health insurance,” executive director Rebecca Pearce said in a statement issued to the media. “While we have been pleased with the interest in Maryland Health Connection, we have not been satisfied with the performance of Maryland's health insurance website, or with the pace of improvements to the site since it launched on October 1.”
The site contractor Noridian Healthcare Solutions said it will devote more resources to the project.
“These new resources will provide additional information technology and project management support; additional expertise in electronic data interface with insurance carriers; and enhanced user testing capacity,” according to the release.
By the numbers:
Since Oct. 1:
More than 350,000 unique visitors to the website.
44,000 calls made to help centers.
As of Oct. 31:
46,000 Maryland households have created accounts with verified information.
More than 31,000 have learned whether or not they are eligible for financial assistance.
More than 4,500 have enrolled through Maryland Health Connection.
Since Sept. 2013:
More than 87,000 are on track to begin accessing plans through the Affordable Care Act.
Of that, 82,473 will automatically be enrolled in Medicaid Expansion.
Prior to Oct. 1:
About 715,000 Marylanders were uninsured.
Copyright 2013 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
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