Residents say power restoration not going fast enough

Governor O’Malley says 800 more crews arrived in Maryland on Monday night -- bringing the total up to the level it was after Hurricane Irene last year.

For a lot of residents, that's not good enough.

Like thousands of her neighbors -- Angela Griggs lost power Friday night.

“It's been hot. It's been dangerously hot,” she said.

And that's outside.  Inside:  “This is suffocating,” she said.

There’s no lights, no air conditioning, no fan -- no power at all.  She can't remember how many times she's called BGE.

“Basically the response is, they almost have the same scripted spiel -- we are going to get to you when we get to you,” Griggs said.

And they might not get to her until the end of this week.  It's not just Angela; her entire neighborhood in Randallstown -- is out.

“We haven't seen a utility truck yet,” she said.

At a news conference at the Maryland Emergency Management Agency, Governor O'Malley repeated the message that the unexpected nature and power of the storm is to blame.  “We suffered a hurricane impact without the three to four days of hurricane warning,” he said on five separate occasions during his remarks.

And he said he won't be satisfied with BGE’s response until power in every home is restored.  Angela Griggs has family in the area -- with power.  She's worried about her neighbors who aren't so lucky.

“I think it's a little bit incompetent in the way the process is being handled. Seven days to me is unacceptable,” she said.