TOWSON, MARYLAND - Jeannie Finnegan
1983 University of Maryland, College Park
B.A., Criminal Justice (w/minor in Psychology)
1986-1987 Georgetown University, Washington, D.C.
Coursework, Legal Assistant/Paralegal Studies Program
June – September 2010: Hospice Care Consultant, Marketing Dept., Seasons Hospice & Palliative Care, Glen Burnie, Maryland.
ï Knowledge of hospice philosophy, care, and services; knowledge of Medicare/covered hospice benefits and eligibility
ï Knowledge of diagnoses and prognostic indicators for determining hospice eligibility
ï Knowledge of hospital and facility patient chart information for gathering clinical data
ï Ability to communicate effectively with patients and families at one of their most vulnerable and emotional times
ï Ability to effectively market hospice services to facilities and hospitals
ï Ability to build relationships with patients, families, nurses, social workers, physicians, facility staff, and other health care professionals
ï§ Meet with patients and families to discuss hospice in general and present Seasons Hospice services; obtain consents
ï§ Gather clinical documentation for patients and ascertain hospice appropriateness
ï§ Educate families, hospital and facility staff ( physicians, nurses, social workers) and the community about hospice
ï§ Provide CEU presentations to facility and hospital staff
ï§ Market hospice services in facilities and the community
Feb. 2008 – June 2010: Administrative Assistant for Executive Director, Augsburg Lutheran Home & Village, an accredited CCRC in Baltimore, Maryland.
ï Knowledge of the long-term elder care industry, as well as advanced communication, interpersonal, and writing skills, and the ability to work independently, to take initiative, and to multitask under pressure.
ï A high level of independent judgment, discretion, confidentiality, and compassion were also required, as well as a commitment to providing the best quality care to our elderly population.
ï§ Preparation of all county and state survey Plans of Correction
ï§ Function as back-up Admissions Coordinator for 123-bed nursing home
ï§ Preparation of all compliance and licensure documentation and applications
ï§ Administrative Secretary of Quality Assurance Committee; Secretary of Safety Committee; attend all QA and Safety Committee meetings and prepare minutes and Safety stats
ï§ Maintain Policy and Procedure manual; maintain credentialing and insurance documentation for all active physicians and consultants
ï§ Work closely with nursing home Administrator on a variety of matters
ï§ Work with Director of Marketing and Development on a variety of matters, including capital campaign
ï§ Manage staff of 6 to 8 high school/college students working as dining room aides, including interviewing, hiring, training
ï§ Write articles for Augsburg’s Bulletin and Gazette; write articles for and edit On the Home Front newsletter for bulk mailing; proofread and edit documents and publications for directors
Additional Training/Taking Initiative:
ï§ Hospice Volunteer for Seasons Hospice
ï§ Serve on Wellspring Psychosocial Care Resource Team and attend Behavior Rounds meetings
ï§ Certificate of completion of National Council of Certified Dementia Practitioners seminar entitled Alzheimer’s Disease & Dementia Care, March 2009
ï§ Developed new Augsburg quarterly publication entitled On the Home Front
ï§ Certificate of completion of Wellspring (Beacon Institute) training module “Nutrition and the Dining Experience,” October 2009
2002-Present: Writing Consultant/Editor
ï§ Developed own consulting business working with clients to improve their professional, academic,
and business writing (The Write Place)
ï§ Work with clients to write, edit, and revise documents including policies and procedures, expert testimony, and Plans of Correction for Medical Director, business proposals; have assisted clients with Doctoral Dissertation, Master’s Thesis, expert testimony, articles for publication, business plan, college-level papers, business and personal correspondence
ï¶ Clients include professionals who speak English as a second language.
2002 – 2006: Writing/English Tutor
ï§ Worked elementary thru college students to improve writing skills and English proficiency
ï§ Worked with students on college application essays, AP/GT English assignments, book reports and research papers, remedial to advanced grammar and writing skills
ï§ Some students spoke English as their second language.
1993 – 2006: During this period of time, I home schooled my own six children, some of whom were educated at home until high school. This required a vast array of administrative, management, and teaching skills, as well as a high level of organizational ability. During this time, I also completed independent study in the areas of writing, editing, and tutoring.