The CEO of United Airlines says no one will be fired over the dragging of a man off a plane - including himself.
Oscar Munoz says he takes full responsibility "for making this right," and he promised more details later this month after United finishes a review of its policies on overbooked flights.
Company executives said it's too soon to know if the incident is hurting ticket sales.
United has been pummeled on social media - (hash)BoycottUnited is a popular hashtag - and late-night television.
Its shares have fallen 4.4 percent since Flight 3411, wiping out nearly $1 billion in market value, although some other airline stocks also declined in the same period.
